Clear expectations.
A thoughtful service.
Please read these terms before using our website or requesting a service.
LAST UPDATED · 19 OCTOBER 2026
1. About these terms
These terms cover use of the FAS AND BEYOND LTD website and enquiries submitted through it. FAS is an independent visa consultancy in Naalya, Kampala, Uganda. A paid service starts only after its scope, fee and other arrangements are agreed with you. A written service agreement or quotation may contain additional terms.
2. Information and enquiries
Website information is general and may change. The travel wizard records an enquiry for human follow-up; it is not an eligibility assessment, official immigration advice or a visa decision. Consultation requests are subject to confirmation. No appointment or paid service is created simply by submitting a form.
3. Our role and official decisions
FAS provides agreed consultation, document review and application-preparation support. We are not an embassy, consulate or immigration authority. Only the relevant authority decides applications. No approval, appointment slot, processing period, priority treatment or outcome is guaranteed. Always check current official requirements for your route.
4. Fees and service scope
The initial consultation is UGX 50,000, separately from package fees. Indicative package service fees are $100 for Document Review, $250 for Application Support and $500 for Managed Case Support, per applicant. Your quotation confirms the scope, currency, payment arrangements and final charges before work begins. Embassy, visa-centre, biometrics and other third-party charges are separate unless expressly included in writing.
5. Your responsibilities
Give complete, truthful information and genuine documents, disclose relevant application history and review your application before submission. You remain responsible for your declarations, required personal attendance and official deadlines. Do not use the website to submit fraudulent content, impersonate another person, send spam or interfere with the service.
6. Changes, cancellation and refunds
Contact FAS promptly if your plans change or you want to cancel. Cancellation, rescheduling and any refund depend on the agreed written service terms, work already performed, third-party rules and applicable law. These website terms do not impose an automatic blanket no-refund rule or remove rights that cannot lawfully be excluded.
7. Contact and follow-up
By submitting an enquiry with the required consent, you ask FAS to contact you about that enquiry by phone or WhatsApp. This is not permission for unrelated marketing. Follow-up timing depends on availability. If your plans are urgent, call +256 781 623967. No payment is collected on this website.
8. Privacy and external services
Personal information is handled as described in the Privacy Policy. External authority, map and messaging links are provided for convenience. Those services have their own terms and privacy policies. No affiliation or endorsement is implied.
9. Website content and availability
FAS branding and website content may not be represented as another business’s identity or used without appropriate permission. Website availability and third-party links may be interrupted. Nothing in these terms excludes liability or consumer rights that applicable law does not allow to be excluded.
10. Questions and disputes
Please contact info@fasandbeyond.com or +256 781 623967 first so we can try to resolve an issue. These terms are intended to operate under Ugandan law, subject to any mandatory rights or rules that apply to you. Updates apply to future website use; an existing agreed service remains governed by its agreed terms.
Naalya, Kampala, Uganda
info@fasandbeyond.com
+256 781 623967